ITT Pro Services - Normanton a Division of ITT Industries Ltd
ITT Pro Services Centre
Tel: 0113 4673240
ITT Pro Services, Normanton - are a wholly owned subsidiary of ITT Industrial Process and part of ITT Inc, one of the largest suppliers of pumping equipment and aftermarket services in the world. The headquarters of the Company are located in New York State, USA and have factories worldwide. The Normanton facility is responsible for the service and support of pumps and systems for the European, Middle East and Africa areas, orders being received through direct Sales or through Distributors.
The facility is approved to ISO 9001:2015. Building on centuries of pump design experience, provides an array of services focused on reducing equipment total cost of ownership (TCO) and increasing plant output, including condition monitoring, predictive maintenance contracts, field service, engineered upgrades, inventory management, and overhauls for pumps and other rotating equipment. ITT Industrial Process produces engineered pumps and systems, primarily for the Chemical, Pharmaceutical and Oil Industries, but also targeted towards the Pulp and Paper, Water Industries, Power, and General Industry with products available for the majority of applications. These will include end suction, double suction, submersible, vertical, magnetic drive, non metallic, lined and API pumps, with full manufacture and testing capabilities.
ITT Industrial Process include in their portfolio, Goulds Pumps, PumpSmart, ProCast and Plant Performance Services. Pump materials include Ductile Iron, Stainless Steel, Duplex Stainless steel, CD4, Alloy 20, Hastelloy, Monel, Nickel Alloys, Titanium, and Zirconium. We also manufacture magnetic drive pumps, non metallic pumps and PTFE lined pumps. The ranges of pumps are designed to API 610, ISO 2858, 5199, ANSI 73.1M, and others.
The Normanton facility holds extensive inventory to support both ANSI and ISO products. A team of very experienced and dedicated Sales and Customer Service personnel ensure that maximum customer support and response in maintained. We have a Sales office in Basingstoke with engineers dedicated to Contractor support. A similar team of Order processing, major Contracts handling, CAD and Documentation Engineers ensure timely response to customer orders. After Sales support is achieved by repair procedures in Normanton or by a dedicated team of experienced Service personnel. Energy saving and pump reliability is a major focus within the group with emphasis on the Pumpsmart variable speed drive and energy monitor and the availability of Goulds unique five year guarantee on its i-Frame products which measure temperature and vibration and give a visual indication of potential pump failure.
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